2. Exit Signs
A common problem I’ve identified is that there are multiple exit signs that don’t say where you’re going. For instance, the sign I’ve modified doesn’t lead you to an exit, rather, it leads you to a platform, which then leads you to an exit, which is obscured by columns & people. This problem leads to confusion, dangerous clusters of tourists/passengers on platforms, and a headache for the seasoned rider. If the MTA were to adjust the signage to state where an exit is going (in mine, I’ve identified the exit as the 40th st exit) congestion problems could see a decline.
The signage on the NYC subway platforms is horrible. There’s very little to guide a new rider, and in a city with so much to do in so many locations, even a lifelong resident occasionally ends up at a new stop for the first time in their lives.